Just Brace Reviews
(Rated by 11 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.5
Base on 11 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service4.5
- Return Policy4.1
- Price & Quality5.0
- Shipping & Delivery4.5
- Good Value4.0
Recent Customer Reviews (11)
Susan Trepanier
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Aceline Lajeunesse
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Maureen Orozco
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Ayna Masaev
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Christien Jacques
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Emma Watts
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Carolien Van De Luijtgaarden
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René Unger
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Barbara Emerson
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Pauline Marcheterre
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Just Brace Pricing
Aspen Horizon Pro back braces
$110 - $260
Aspen Horizon PRO 627
$125
PRO 631 LSO
$225
PRO 639 LSO
$260
Compass Health back braces
starting from $22.95
spine braces
$10 - $1,550
Corflex Stride OA Knee Brace
$465
Just Brace Pros & Cons
Pros
1
Legitimacy and Safety: JustBrace.com is considered a legitimate and safe website with a positive trust score based on multiple data sources, including valid SSL certification and secure payment methods that allow for money-back guarantees.
2
Experience: The company has been in business for over 12 years, providing expertise in fitting medical sports braces, joint support braces, spinal braces, and durable medical equipment.
3
Product Range: Offers a wide selection of braces for various body parts such as back, neck, knees, elbows, and other joints to treat different ailments.
4
Certified Fitters: Employs certified fitters ensuring personalized fitting to help patients heal quickly and comfortably.
5
Customer Support & Return Policy: Provides customer support with clear return policies. Returns are accepted within 30 days if items are unused or unopened; defective or incorrectly shipped items qualify for store credit or refunds after inspection.
6
Positive User Reviews: Some products like the Aspen Horizon 637 LSO have received excellent reviews praising their effectiveness in pain relief post-surgery.
7
Personalized Care: Expertise from certified fitters ensures that each brace fits well to promote effective healing tailored to individual needs.
8
Quality Products: Carries reputable brands like Aspen known for ergonomic design enhancing comfort during use.
9
Convenience & Accessibility: Free shipping on orders over $75 enhances affordability; online platform offers easy access to a variety of products without needing multiple providers.
10
Support for Medical Professionals & Patients Alike: Whether purchasing individually or wholesale, JustBrace.com serves diverse customer groups with quality products.
CONS
1
Website Activity Issues: There have been reports that the site sometimes shows error messages (e.g., error 503), indicating potential downtime or inactivity at times.
2
Return Shipping Costs: Customers are responsible for return shipping costs unless the seller is at fault. Also, returns after 30 days without prior contact will not be refunded.
3
Limited Online Reviews: While some product reviews exist on the site itself, there appears to be limited third-party customer feedback publicly available which may make it harder to fully gauge overall customer satisfaction beyond individual testimonials.
Just Brace Features and Benefits
Features
Extensive Experience (Over 12 years)
Hands-on expertise in fitting medical supports and braces, ensuring personalized and effective solutions for varied pain and healing needs
Certified Fitters
Dedicated team helping patients find the right brace for quick, correct, and comfortable healing; ensures personalized care and effective healing tailored to individual needs
Wide Product Selection
Broad range of medical sports braces, joint support braces, spinal braces, and durable medical equipment for various body parts like back, neck, knees, elbows
Specialization in Back & Neck Braces
Ergonomic, adjustable Aspen back braces known for comfort, discreetness, and compact design suitable for wearing under clothing
Flexible Purchase Options
Supports cash or HSA payments, insurance coverage processes, and wholesale options for surgery centers or physician offices
Customer Support
Expert assistance based on real-life experience to help customers choose the best product; clear return policies with 30-day returns for unused items
Legitimacy and Safety
Positive trust score, valid SSL certification, secure payment methods with money-back guarantees
Quality Products
Reputable brands like Aspen with ergonomic design enhancing comfort during use
Convenience & Accessibility
Free shipping on orders over $75; online platform for easy access to variety of products
Positive User Reviews
Excellent feedback on products like Aspen Horizon 637 LSO for effectiveness in pain relief post-surgery